Service

 

IMB invests its best professional resources to assist Customers with consultancy service, training and site assistance when requested, always in a view of full cooperation and with unique attitude to offer them an outstanding satisfactory experience.
Our focus is to fully satisfy Customer by offering a superior level of service and reliability from the start of a project, i.e. in the design phase where we can help optimizing the design through our thermal and engineering departments, through fabrication and after delivery of the equipment to site.
Our technical skills and long experience in this market (a large number of interventions carried out in refineries all over the world) allowed us to have a dedicated team that can support and satisfy all Customer’s needs offering technical consultancy, training, enhanced replacement, spare parts and onsite supervision activities. This has always shown our Customers that we are interested in building a long-term relationship, so to earn their loyalty for a mutual growth of business profit.